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100% Safe Shopping Guarantee
| We want every customer to be a satisfied customer. We work very hard to insure that the merchandise we sell is of the highest quality and free of defects. If you are unsatisfied with your purchase you may return it to us for a full refund of the original purchase price provided you request an RMA Number within 15 days of your receipt of the merchandise and return the merchandise within 10 days after an RMA Number has been issued to you.
Merchandise returned without a valid, unexpired RMA number on the outside of the box will be refused or returned to you.
We cannot refund overnight, express, 2nd day, or priority delivery charges. Sorry, no C.O.D.'s or call tags. We cannot accept returns or exchanges on custom made or personalized items. All returned items must be in their original, unopened packaging. Returns & Exchanges Procedures:
- No returns or exchanges will be accepted for opened decks of cards.
- All returns or exchanges must be accompanied by a valid, unexpired Return Merchandise Authorization (RMA) number.
- You may request an RMA Number online by visiting our website and clicking on the "My Account" tab. On your personal account page you will find a link to the RMA Request page.
- Your request will be processed as quickly as possible, and an RMA number will be emailed to you at the email address you provide. (Note: We will not be responsible for email sent to you that is blocked by email filtering software deployed either by your ISP or on your own computer.)
- For your return or exchange to be processed properly you must write the RMA number clearly on the front of the returned package. Packages received without an RMA number cannot be processed.
- All returned merchandise must be clean and in resaleable condition.
- Refunds and exchanges will not be made for merchandise that has been damaged by the customer through abuse or improper handling.
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KEM Cards began production of playing cards during the first half of the 1930s. The company’s proprietary manufacturing methods gave KEM cards the enviable title of the first mass produced plastic playing card. Made of cellulose acetate, KEM cards were bendable, washable, and retained their shape long after paper based cards had withered and died. KEM’s unique polymer gave KEM cards their distinctive texture, snap, and handle. Unlike other cards, KEM cards were able to withstand the occasional spilled beer, making them an instant hit with seasoned poker players.
KEM cards gained substantial popularity during the Second World War as troops gathered together in barracks across Europe to play stud, draw, and other poker games. The cards could withstand the humidity of jungle weather, and were less effected desert sand and grit.
KEM cards set the standard for poker card design with the release of the KEM Arrow Back. Arguably the most well known of KEM’s card designs, The Arrow Back has become the icon for poker card known world round. This design was seen in the movie “Rounders” as Matt Damon battled John Malkovich in an underground cardroom in NYC.
For 70 years, Kem cards ruled the plastic playing card industry. The company experienced great success through the 1950s and 60s. After many years of success, and having produced countless decks of their patented plastic playing cards, KEM cards sold their plants and copyrighted artwork to the US Playing Card Company in 2004. This historic corporate purchase left the industry with a shortage of plastic playing cards. Finally, after almost a year of silence, the presses have started churning, and the US Playing Card Company has begun re-releasing KEM’s vintage Arrow and Paisley designs (available here).
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